Kano Corrective Lenses: Never Lose Focus on Value Again

Presentation Summary: 

Join us in seeing what a difference sharp focus makes when we use the Kano model as a lens for a variety of business analysis activities including: refinement, building a product your customers will love, understanding the needs of the consumer, and stakeholder management.


Juan Flores, Cardinal Solutions

Juan is a Business Analyst/Product Owner and Principal Consultant with Cardinal Solutions in Cincinnati.  He has spent over 18 years working in a variety of positions in the IT industry including technical writing, quality assurance and business analysis.  Juan enjoys camping and canoeing with his wife and two children and daydreaming about maximizing value in all aspects of his life.