Managing Difficult Business Owners
Please stay with us after Gary's presentation for Chapter business and a GIFT GIVEAWAY.
Are your clients always ready and willing to work with you; with each other? Eliciting Requirements from business owners who don’t work well together is difficult at best. Projects can be sabotaged by default or by a client who feels left out, ignored, unheard, or disagrees with the direction of the project. Teambuilding may not be defined as part of the role of a Business Analyst, but if you can’t develop engaged and collaborative clients to deal with the good, the bad, and the ugly, how successful will you be?
To manage conflict and develop cohesive and collaborative clients, you need to turn a gaggle of people into a cohesive team. This session will give you tools to begin turning clients into allies making requirements elicitation effective and engaging.
· Know what is required to form a group into a team.
· Learn at least one new way to build trust amongst your clients.
· Learn ways to begin building a cohesive team.
I'm founder and CEO of MGR Consulting, a talent and collaborative leadership development consulting firm, and used my subject matter expertise about group facilitation and designed, developed, and delivered the first structured facilitation-training program. In 2007, I revolutionized my facilitation-training program with the 1st Holistic Facilitation Technique – FoCuSeD™ by being the first to see and describe how People and Process skills can be seamlessly integrated.
I develop, conduct, and administer learning programs with training guidebooks that train the workforce and improve their skills to work with a group of people to produce better results – in-person, virtually, and online.
I facilitate many types of workshops involving a wide variety of processes, issues, and number of participants. My primary goal is to get a group of individuals to form as a team, learn to communicate, and achieve a goal or accomplish a task.